Scooper Squad

FAQs

About Scooper Squad Team

Pet Waste Removal FAQs

Everything You Need to Know About Scooper Squad

If you’re considering pet waste removal in Grimes, IA, you probably have a few questions. At Scooper Squad, we keep things simple, transparent, and easy to understand. Below are answers to the most common questions about our pooper scooper services, pricing, scheduling, and how everything works.

Frequently Asked Questions

If you don’t see your question here, feel free to call or text us anytime.

General Service Questions

What does Scooper Squad do?

Scooper Squad provides professional dog poop removal and yard pet clean-up services in Grimes, IA, and surrounding areas. We offer both one-time cleanups and recurring service plans to keep your yard clean and safe.

We are based in Grimes, IA, and serve:

  • Grimes
  • Urbandale
  • Johnston
  • Dallas Center

If you’re nearby but don’t see your location listed, contact us to check availability.

No. Our service is completely contact-free. As long as we have access to your yard, we can complete the cleanup while you’re away.

We double-bag all waste and place it in your trash bin. If your trash bin is kept inside, we simply place the double-bagged waste on the side of your house.

Getting started is simple:

  1. Book Now
  2. Enter your ZIP code in our booking system.
  3. Choose your service frequency.
  4. Our team will reach out to you to schedule the initial visit. 

You can also call or text us at (515) 207-5058.

Scheduling & Service Frequency

How often should I schedule service?

Most customers choose weekly service for the best results. Bi-weekly and monthly options are also available depending on your needs and yard usage.

Just let us know, and we’ll adjust your schedule. We keep everything flexible.

Yes. You can upgrade, downgrade, or pause your service at any time.

We work in most weather conditions. If service needs to be rescheduled, we’ll notify you and arrange a new time.

Pricing & Billing

How does pricing work?

Our pricing is based on service frequency, not the number of dogs. This keeps pricing simple and predictable.

Yes, we offer one-time cleanups reach out to get an estimate.

No. We do not require contracts. You can start, pause, or cancel service anytime.

You can expect to be billed on the first of every month for that month services

Service Details

What exactly do you do during a visit?

Each visit includes:

  • Walking your yard to locate all pet waste
  • Removing all visible waste
  • Proper disposal of collected waste
  • Notification when service is complete

We double-bag all waste and place it in your trash bin. If your trash bin is kept inside, we simply place the double-bagged waste on the side of your house.

Yes, absolutely! We take extra care to ensure all gates are closed and all our equipement are clean

We will give the client a quote for their initial clean up based on how long it’s been since it was last cleaned up.

Access & Preparation

Do I need to unlock my gate?

Yes. Please ensure we have clear access to your yard on your scheduled service day.

For safety, we recommend keeping pets indoors during service. If needed, contact us to coordinate.

Yes. We thoroughly inspect and clean all accessible areas of your yard.

Notifications & Communication

Will I know when you arrive?

Yes. We send a notification when we are on our way and when we are done.

Yes, if you have a gate, we will send you a picture of your closed gate for your peace of mind.

You can call or text us anytime at (515) 207-5058 or email Info@scooper-squad.com.

Commercial & Specialty Services

Do you offer services for Commercial Properties?

Yes. We provide commercial pet waste removal for:

  • HOAs
  • Apartment complexes
  • Dog parks
  • Airbnb properties

Absolutely. Contact us to discuss your property and we’ll create a tailored service plan.

Why Choose Scooper Squad

What makes Scooper Squad different?

We focus on making pet waste removal as simple and stress-free as possible.

Still Have Questions?

If you didn’t find the answer you’re looking for, we’re here to help.

Call or text (515) 207-5058 or email Info@scooper-squad.com to get in touch. Whether you’re ready to book or just need more information, Scooper Squad is happy to assist.

Book Your Service Today

Ready to enjoy a cleaner yard? Scooper Squad makes it easy.

Book online, choose your service frequency, and let us handle the rest. With no contracts and simple pricing, getting started takes just a few minutes.